What my clients and colleagues have to say
"Toke’s leadership in user research and design has been a critical success factor for the app. By planning and leading research initiatives, including user interviews, discovery workshops, and usability testing, she ensured that design decisions were grounded in real user insights.
The evidence-based direction she provided helped the team align on priorities and deliver a solution that meets both user and business goals".
— VP, Data and Analytics, Global Functions (Client)
"Client and stakeholder feedback consistently highlight Toke’s strategic approach, deep understanding of user behavior, and ability to turn research findings into clear design direction.
Her work was instrumental in transforming one of the projects from a proof of concept into a full-scale implementation. Stakeholders particularly value her proactive engagement, critical thinking, and the way she uses research insights to drive clarity and consensus across teams".
- Research Manager, EY Business Consulting (Colleague)
"As lead designer, Toke has done a stellar job integrating research into every phase of the design process. Initially brought on part-time, she quickly became indispensable and transitioned to a full-time role. She designed and facilitated user testing sessions, synthesized findings, and iterated designs based on feedback, ensuring every decision was supported by data and user validation.
Her flexibility and responsiveness to a rapidly changing environment have been invaluable to the project’s success"
— Product Manager, EY Tech Consulting (Colleague)
"Joining the engagement mid-flow, Toke quickly took ownership of the research and design streams. She conducted targeted research to identify key pain points and opportunities, translating findings into actionable design strategies that moved the project ahead of development.
Her ability to synthesise insights and communicate them effectively to both technical and non-technical stakeholders kept the team focused and informed".
— Programme Lead, Transformation Initiative (Client)
"Toke’s performance on the project has been outstanding. Her leadership in defining the research agenda, conducting field studies, and validating designs through usability testing has ensured that that final products / services are both intuitive and impactful.
Her foresight in anticipating client needs and addressing them with data-driven recommendations has built strong trust and confidence among partners".
— Design Lead, AI Initiative (Client)
" Toke is a fast learner, a clear communicator, and demonstrates a growth mindset. Her ability to combine strategic research with hands-on design execution has been key to minimising risk and delivering a seamless user experience.
Toke’s research-led approach has set a high standard for quality and collaboration across the team.
— Director, EY Tech Consulting (Colleague)